QUESTION TEXT: Banking industry visionaries foresee a bright day…
QUESTION TYPE: Identify the Conclusion
CONCLUSION: When customers are able to enact their business by means of computers or telephones, it may be more of a paradise for banks than the customers.
REASONING: When banks eliminate officers and employees, customers act as their own tellers and pay more in fees.
ANALYSIS: This argument first gives a piece of factual background: at some point customers will do all their banking from home. Then there are two statements. One says that this is actually bad for customers, and the other gives ways it’s bad for the customer. The first one is the conclusion, because the second logically leads to it and provides justification.
___________
- This is not the conclusion of the argument. The other statements do not provide evidence to support it.
- CORRECT. See above – the other statements support this statement.
- This statement is evidence offered in support of the conclusion. Think about which statement is providing evidence for which other statement.
- This is true, but it’s only part of the picture. The author is concerned about the effects for banks and customers.
- This is certainly what the author believes will happen. But that’s used to support the actual conclusion. The elimination of offices and employees is great for banks and bad for customers.
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