QUESTION TEXT: Notice to subscribers: In order for us to provide you…
QUESTION TYPE: Must be False
FACTS:
- Billing is every four weeks in advance.
- If a delivery is missed you must call within 24 hours to get credit.
- Credit will only be given if a replacement copy is unavailable.
- Nondelivery requests must be three days in advance.
- A subscription can only be cancelled if the request is made in writing beforehand.
ANALYSIS: For this type of question you need to be clear on all of the details. It can help to physically point to the relevant policy when you’re eliminating the wrong answer choices. It helps to mentally map out scenarios:
- Missed delivery credit ➞ 24 hours + no replacement available
- Request for temp non delivery ➞ three days prior
- Cancel ➞ first send request in writing
This slims the five rules down to three scenarios. If an answer talks about cancellation, you can check: did the customer provide a written request first? If not, the paper can cancel. And so on. If you found this question slow or hard, come back to it, and practice making the scenarios and deciding on answers faster. A lot of LSAT questions test how quickly you can do this sort of thing, and if you practice a single question until you have it down cold, you’ll be faster at other questions which test this same skill.
___________
- This is a cancellation request. That has to be sent first in writing. Mr. Rathanan didn’t provide written notice, so the Gazette can deny his claim.
- This is a missed delivery credit. Dr. Broder can only get credit if there is no replacement copy (#3). But there was a replacement copy. Denied.
- CORRECT. Ms. Herrera did call at least three days ahead of time, so the newspaper should have stopped delivering. They owe her credit.
- This is a cancellation request, those need to be first made in writing. Ms. Jackson didn’t provide a written request (#5). Denied.
- This is a missed delivery credit request. Those need to be made within 24 hours. Ms. Silvermann didn’t call within 24 hours of nondelivery (#2) Denied.

I was leaning towards C because the other answers violated the “policies” but I was unsure about the last part: “She requests credit for the full week’s delivery.” I thought customers can only get credit if the newspaper wasn’t delivered and a replacement copy is unavailable (“Credit
can be given only if the missed copy is reported
to us within twenty-four hours and only if a
replacement copy is unavailable.”) So how did you know that they owe her credit? Is there an inference I missed or is this just the best answer we have to choose from? That last part just threw me off but maybe I’m missing something….
The quote you cited actually doesn’t apply to Ms. Herrera. The important line here is “Request for temporary nondelivery…three days prior”. She requested nondelivery on Wednesday, which is at least three days before Monday.
So, she should be good and the rest of the policies wouldn’t apply to her. Thus, they would owe her credit.
Why would the rest of the policies not apply to her? I didn’t see anything in the stimulus that…