LSAT Test Day Issues

It’s completely normal to worry about what might go wrong on LSAT test day. The good news is that serious issues are not common, and LSAC has taken active steps to improve the test experience for all students.

I’ve compiled a list of potential issues you might face, so you know what to expect and how to handle them.

 

The Illusion of Control

The first challenge you may encounter happens even before test day: the choice between remote or in-person testing. This choice is often framed as a simple trade-off, with students picking one option primary to avoid the perceived flaws of the other. For example, a student worried about technical issues may opt for an in-person test. Conversely, a student who wants the comfort and quiet of a familiar setting may choose the remote option to avoid the potential distractions of a shared test center.

However, analyses of test-day reports reveals this to be a false dichotomy. Each format comes with its own set of potential challenges. The best approach is to choose the option that aligns with how you perform under pressure. You know your habits and preferences better than anyone.

If you’re still undecided, I’ve written a separate article that breaks down the pros and cons of each in more detail: Taking the LSAT remote vs. in-person.

The Remote LSAT: Test Day Issues

Taking the LSAT remotely requires a specific set of technical equipment and software, which I cover in more detail in a separate article. Yet aside from following LSAC’s tech requirements, issues can still arise, particularly with the software used to administer the exam.

The ProProctor Software

Prometric, the company that administers the LSAT on LSAC’s behalf, uses a program called ProProctor to monitor remote test-takers. Although the software is continually updated in response to user feedback, it has shown instability at various points throughout the test. Being aware of these potential issues ahead of time can help you stay calm and focused if they arise to minimize impact on performance.

Failure to Launch or Secure
This issue may occur at the very outset of the exam. After entering your credentials, ProProctor may freeze on a screen that says “Please wait while your device is secured for the exam.” In some cases, students have been stuck on this screen for 20 minutes or more. If this happens to you, don’t try to troubleshoot it alone. Contact Prometric’s support team immediately so they can guide you through a resolution.

Mid-Test Crashes and Freezes
Some students have reported computer screens going black, the test freezing, or the application quitting unexpectedly. In most cases, students are able to resume the test without losing time as the section timer pauses during the disruption. However, there have been instances where a system crash or shutdown resulted in lost testing time.

If you experience a crash or freeze during the test, the most important thing is to stay calm. In the majority of cases, you’ll be able to rejoin the test without penalty. Panicking will only make it harder to regain focus once you’re back in. If, however, the timer continues to run while you’re locked out, resulting in lost time, you can submit a report to LSAC and request a retake.

Hardware Malfunctions

In addition to issues with ProProctor itself, your own hardware can become a source of disruption. To minimize the risk, be sure to run a system readiness check on Prometric’s website and review their User Guide ahead of time to confirm that all your equipment meets the requirements.

Webcam and Microphones
Some students have experienced their webcam or microphone, both of which are required for remote proctoring, disconnect during the test. If your audio or video feed cuts out, you may be temporarily locked out of the exam, since the proctoring system requires both to function continuously.

Unfortunately, rules about webcams aren’t always applied consistently. LSAC requires an external webcam for desktop computers but not for laptops. Despite this, some students have encountered proctors who questioned their use of an external webcam (even when it was mandatory), while others were denied access for using a laptop’s built-in camera. These inconsistencies can add unnecessary stress, so it is good to be aware of the official rules to advocate for yourself in case of an unknowing proctor.

Audio Dampening
A subtle but frustrating issue some students face is ProProctor’s tendency to alter system audio levels once the application is launched. LSAC has acknowledged that the software can “dampen sound,” and once you’re connected with a proctor, audio and microphone settings can no longer be adjusted. This means that if your volume was set too low beforehand, you may struggle to hear the proctor and their instructions.

To avoid this, LSAC recommends setting your system volume to 80-85% before launching ProProctor. It’s a small step, but it can make a big difference in preventing miscommunication or unnecessary stress.

WiFi and Connectivity
Although LSAC lists a minimum download speed of 1.0 Mbps, a stable connection is far more important than raw speed. WiFi connections, by nature, are vulnerable to momentary drops, interference, and bandwidth fluctuations.

To minimize the risk, the best practice is to use a hardwired ethernet connection instead of WiFi. This creates a direct, stable link between your computer and your router. You’ll need an ethernet cable long enough to reach your workspace, and possibly a USB-A or USB-C to ethernet adapter, depending on your computer. Before test day, make sure to configure your settings so your computer prioritizes the wired connection, and run a speed test to confirm it’s active and reliable.

Avoid using public or shared networks, such as those in hotels, cafes, or office buildings, as they often come with firewall restrictions or unstable bandwidth.

Remote Room Requirements

The remote room rules are designed to maintain test security, but they can also be a cause for test day flags. To avoid last-minute issues, it’s important to prepare your space and ensure full compliance before the room scan begins.

The Room Scan
A slow, 360-degree scan is a mandatory part of the check-in process, and one of the most common reasons for flagged sessions. You’ll be asked to show every corner of the room, ceiling, floor, and the entire surface of your desk, including underneath it. If you’re using a desktop, you’ll also need an external webcam to show your monitor.

To make this process as smooth as possible, prepare your room ahead of time. Clear off your desk completely and remove any non-permitted items. Cover bookshelves, framed photos, or decorations with a sheet or blanket (or, remove them entirely from the room). Mirrors, TVs, and additional screens should also be removed or fully covered. The goal is to face minimal issues so the proctor can approve the room quickly.

What Counts as “Enclosed”
LSAC requires that the test be taken in a “private, enclosed room” – but what exactly does that mean? The key is that the space must be fully enclosed by opaque walls and a closable door. Transparent walls, such as those made of glass, are explicitly prohibited. For the smoothest experience, choose a room with four solid walls and no visible openings or distractions.

Unusual Items
Whether or not you require non-standard equipment, be sure to consult Section 18 of the LSAC Candidate Agreement and Prometric’s Pre-Approved Items list to ensure compliance with the guidelines. Even permitted items may cause delays if they have questionable labels, so remove or cover anything that could prompt questions during the scan. When in doubt, reach out to LSAC in advance to ensure everything is approved before test day.

 

The In-Person LSAT: Test Day Issues

Opting for the in-person LSAT can offer peace of mind by offloading most of the technical setup to Prometric. Many students find it reassuring to have standardized equipment and a controlled environment. Still, there are some test-day variables outside your control that you should be aware of. While major disruptions are uncommon, knowing what might happen can help you feel prepared and stay focused.

Distractions

Prometric centers provide noise-reducing headphones, and test centers should generally be quiet. However, some students have reported noisy centers where the check-in desk is located within the same room as the testing stations, meaning constant chatter and movement. Others have noted loud staff and distractions from other test-takers entering and leaving the room.

While excess noise isn’t the norm, it’s wise to be mentally prepared for a baseline level of disruption as you are sharing the space with other test-takers and staff. Practicing with noise-reducing headphones or in a mildly distracting environment ahead of time can help you build resilience.

Colored Scratch Paper

In previous years, many students received colored scratch paper – such as dark blue or hot pink – which can make pencil markings difficult to read. This was particularly problematic for diagramming during Logic Games. Now that the section has been removed, scratch paper plays a smaller role during the test overall, though it may still be helpful for some Logical Reasoning questions.

LSAC has directed Prometric to use only white paper, but compliance may vary by center. If you’re handed colored paper, don’t spend time panicking. Just make sure to press down firmly when you’re writing. Any inconvenience should be minimal under the current test format.

Equipment

Prometric’s equipment is generally reliable, but it’s not immune to problems. Some students have reported mid-test crashes or sudden computer shutdowns. Staff can usually restart the machine and restore your test session without losing time, but it may disrupt your focus and momentum.

Additionally, the headphones supplied at the center may be uncomfortable or ineffective for some. If possible, get a similar pair in advance and practice using them during PrepTests to reduce surprise on test day.

Scheduling Volatility

The scheduled test time may not be as firm as it seems. LSAC advises arriving at least 30 minutes prior to your scheduled time, but some students have reported starting earlier or much later than their appointment. This unpredictability can be stressful, so build in buffer time and stay mentally flexible.

 

Final Recommendations

There’s no universally “better” testing format. Your decision should be based on your personal needs, environment, and what risks you’re best prepared to handle.

• Choose remote testing if: You have access to a private, quiet, enclosed space; you’re comfortable with technology; and you’re willing to carefully follow LSAC’s software setup and troubleshooting procedures.
• Choose in-person testing if: You lack a suitable remote environment or would rather not manage tech concerns. You’re confident in your ability to stay focused despite possible environmental noise or scheduling unpredictability, and you’re okay relying on Prometric’s equipment.

Most students complete the LSAT without any serious issues, but the ones who do run into problems tend to be the loudest voices online. Don’t let those stories shake your confidence. Prepare thoughtfully, manage your expectations, and most importantly: stay composed!

If something genuinely outside your control disrupts your test, contact LSAC immediately to file an incident report and request a retake.

Feel free to comment below if you have a question or want to share your experience!