QUESTION TEXT: A manager cannot extract the best performance…
QUESTION TYPE: Principle – Conform
- Employees will only improve their performance if they want to do it for its own sake.
- Managers can motivate employees by delegating decisions.
- Threats or financial rewards won’t work.
ANALYSIS: This is a principle question where you need to find an answer consistent with the facts. There’s no way to prephrase this. Instead, you should reread the facts, clarify them, and simplify them so that you’ll recognize when a principle matches.
In particular, the principle should talk about how responsibility leads to motivation which leads to good performance.
- This says nothing about motivation.
- We don’t know if delegation leads to prestige. This answer is a trap.
- CORRECT. This matches exactly. “Some cases” = the cases of the managers. Relinquishing control = “delegating”.
So: “In the case of the managers, their own effectiveness is enhanced by delegating.”
The managers’s job is to lead their employees, so motivating employees to perform better counts as enhancing the manager’s role.
- This doesn’t follow. The author didn’t say that managers should delegate all decisions.
- This contradicts the stimulus. If self interest worked, then threats or offers of financial rewards should have been very motivating.
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